Medical services
Medical care in Japan: a medical concierge for specialist appointments, records and interpreting
We help connect you with appropriate providers and specialists for care in Japan.
Why choose this service
- Provider and specialist coordination
- Help preparing medical records
- Appointment and follow-up coordination
Service details
- Organize and share existing records
- Book specialist consultations and tests
- Coordinate follow-up and referrals
Who this is for
International patients who want a Japanese specialist's opinion, further tests in Japan, or outpatient treatment in Japan.
Process
1. Send your medical records, imaging and test reports; we help translate and organise them. 2. The provider decides whether it can see you. 3. We book the specialist and plan your trip. 4. Chinese/English/Japanese interpreting on the day. 5. After you return home, we coordinate report translation, follow-up visits and referrals.
What to prepare
Your passport, recent test reports and imaging (on disc or as files), a list of current medication and a summary of your medical history. The more complete your records, the better the provider can assess your case.
When a provider declines
A provider may decline a patient because of the condition, the available records or the risk of treatment. That is a normal medical judgement; XIUYI explains the reason and helps you look for other options.
Frequently asked questions
- Do I need Japanese health insurance?
- No. International patients usually pay for their own care, and the provider quotes the medical fees.
- Can I request a specific doctor?
- We can contact the doctor for you, but whether you can book depends on the doctor's schedule and the provider's decision.
- What if I don't speak Japanese?
- XIUYI can arrange a Chinese, English or Japanese interpreter and helps you prepare your questions before the visit.
Related articles
Specific options, eligibility and fees depend on the provider’s assessment and formal quote. Medical institutions require appointments; XIUYI confirms the institution and availability after consultation.