About XIUYI
About XIUYI
Based in Tokyo, Japan, XIUYI provides premium medical coordination and comprehensive health concierge services. We offer support in Chinese, English and Japanese, covering medical appointments, in-person medical interpreting and tailor-made travel in Japan. Through personalized planning and attentive concierge care, we make each visit for medical care private, efficient and thoughtfully coordinated.
XIUYI (Chinese name 秀一; Xiuyi Co., Ltd.) is a medical concierge and coordination company in Tokyo, Japan. We coordinate appointments, medical interpretation and travel support in Chinese, English and Japanese. Diagnosis and treatment are provided by the medical institution.
Respecting your choices, protecting your privacy
We respect each client’s right to make their own choices and protect personal privacy throughout our services.
After clearly explaining how your information will be handled and obtaining the necessary authorization, we collect, use and carefully manage only the health information needed to provide our services. We honor your trust with professionalism, discretion and attention to detail.
A plan tailored to your needs
We organize each plan around previous test results, family history, current medication, changes in health and your priorities, in line with provider requirements.
If you need multiple services, we coordinate appointments around clinical requirements and the length of your stay. The provider determines the order of tests and treatments.
We can coordinate results discussions, repeat tests and further appointments based on your results and needs.
The people who advise and accompany you
- Coordinator
- One person, from the first message to the follow-up reminder after you fly home. The team includes licensed nurses.
- In the clinic
- Someone is with you throughout. Where the language turns technical, it is handled by a member with a medical interpreting qualification.
- Reports
- Japanese records and imaging reports are translated into Chinese, English or Japanese and the important parts marked; we arrange a second explanation from the doctor when you want one.
A dedicated coordinator tracks your arrangements and supports communication with medical providers.
We work with licensed Japanese medical corporations and university-affiliated institutions. In Japan, regenerative treatments must be filed with the Ministry of Health, Labour and Welfare and carry a plan number before they may be offered; we work only with filed institutions, and we will give you the number on request.
Support during your stay
Travel and accommodation can be coordinated alongside your medical appointments.
We arrange accommodation and transport around provider locations and appointment times.
Other activities during your stay can also be planned around your care.
Transport, accommodation and itinerary planning are additional services, subject to a formal quote.
Company information
- Legal name
- XIUYI CO., LTD.
- Chinese name
- 秀一
- Brand
- SHŌ TOKYO
- Address
- 〒150-0034 Forest Gate 3F, 20-23 Daikanyamacho, Shibuya-ku, Tokyo
- Phone
- 080-3561-0066
- info@xiuyi.co.jp
- Hours
- 9:00 – 19:00
- Getting here
- 1 min walk from Daikanyama Station (Tokyu Toyoko Line); 10 min from Ebisu Station (JR Yamanote / Hibiya Line)